Visitar provides innovative solutions that link rich telephony capabilities with
business applications to improve efficiency and enhance customer and employee
experience. Delivered as a service, the solutions are affordable for small and
mid-sized businesses and do not introduce any IT management burden. They eliminate
complexity by supporting any Web browser and telephone system while also simplifying
ongoing management through a business-friendly, rules-driven configuration capability.
The TCO and value delivered just make sense for any business.
Target Market
While leveraging a hosted infrastructure that is scalable to support the largest
enterprises, Visitar delivers its solutions to the large market of small and
mid-sized businesses that have been unable or unwilling to invest in advanced
technologies to improve their customer care capabilities due to high licensing
costs and ongoing IT support requirements.
The ideal customers have identified their exposure to competition due to the
extra effort and coordination required to share information and manage interactions
that drive profitable customer relationships. Businesses in service industries
that require frequent telephone and e-mail interactions will enhance their sales
and support efforts with the Visitar solution.
Distribution Strategy
Visitar solutions are delivered to customers via a network of business partners
that are the trusted providers of networking, phone, or application capabilities
to the small and mid-sized businesses that we target.